If your order contains multiple items, it may ship from different warehouse locations. Tracking information will be sent as items are shipped.

Allow up to 1-2 business days for your order to process when calculating delivery dates. (Note: Additional delays may occur due to severe weather or other carrier delays.)

• Standard Shipping: allow 7-10 business days for delivery via FedEx Ground, UPS, and more.
• Expedited Shipping: allow 4-6 business days for delivery via FedEx Air, UPS Air, and more.
• Priority Shipping: allow 2-4 business days for delivery. All products will be shipped via UPS Next Day Air or FedEx Next Day Air, and more.
  
  For a more information, please check our order status page or email us.

Once you have selected all devices/vinyl for your order, go to your shopping cart and select Checkout located at the bottom of your order. You will then be redirected to the checkout out page where you can insert your coupon code in the box on the top right side of your screen. Note you may only use one coupon code per order. If there is an automatic promotion in place, you will not be able to use another coupon code with your order.

Please try the following steps to pay again:

• Confirm your pin code is correct
• Try several times to pay
• Pay with another credit card

Yes, Please email us for your exclusive discount: support@retrolifeplayer.com.

Order confirmation emails are typically sent immediately after your order is placed to the email address you provided. If you haven't received it, please:

• Check your email address: Ensure the email address you provided during checkout matches the one you regularly use, especially the domain part.
• Check your spam folder: Sometimes, order confirmation emails can be mistakenly marked as spam. Please check your spam folder.
• Contact customer support: If the above steps don't resolve the issue, please contact our customer support team for assistance.

Yes, you can. If you need to modify your shipping address, please contact our customer service team as soon as possible and provide us with your correct shipping address.

To track your package, you can use 17TRACK, a worldwide package tracking service. By entering the tracking number provided to you into the 17TRACK website or mobile app, you can get real-time updates on your package's location and delivery progress.

The estimated delivery time for accessory orders varies depending on the product, destination, and shipping method. Generally, accessory orders shipped directly from the factory will take 10-15 business days to arrive. You can also contact our customer service for a more accurate delivery time.

Sometimes, packages can be lost or delayed during shipping. To track your package, please check the latest updates on your shipment's status via the 17track platform.

If your package becomes lost in transit or delivery fails, Retrolife will directly contact the shipping carrier to resolve the issue with minimal inconvenience to you. If we are unable to locate your package, we will send you a replacement item of the same model at no additional cost. Please include your order number or a screenshot of your order when contacting us.

If you realize you've ordered the wrong color, please contact our customer support team as soon as possible. Be sure to have your order number ready. We'll do our best to accommodate your request and assist you with a color exchange.

Due to the unique logistics challenges associated with these locations, we are currently unable to ship directly to Hawaii, Alaska, and Puerto Rico. If you are interested in our products and would like to explore shipping options, please contact our customer support team. While we may be able to accommodate your request, please note that additional shipping fees of $50-$150 may apply.

At this time, we only ship to the 48 contiguous states within the United States. We are working to expand our shipping options in the future, but for now, international shipping is not available.

The courier will drop you a text or call before making a delivery. You may request for them to place the parcel at your doorstep, shoe cabinet, or riser.

Yes, we offer discounts for bulk purchases of turntables. Please contact our customer service team for a customized quote based on your specific needs.

To cancel your order, please contact our customer service team as soon as possible.

• For orders that have not yet shipped: We can cancel your order directly without any fees.
• For orders that have already shipped: You can either refuse the delivery or request a return upon receiving the package. Please note that a shipping fee will be deducted for returned orders. If the item has been opened, a 15% restocking fee will be applied based on the item's selling price.

If your product is still under warranty, please provide proof of purchase (your order number or order screenshot, then contact our after-sales team, they will arrange repair or replacement for you.

The return policy is for 60 days from the purchase date; however, our warranty is up to one year. After 60 days from the purchase date, we will assist in a replacement or merchandise credit provided the product is defective. Please provide relevant proof (order number or order screenshot, turntable image or video).

You can follow these steps to initiate a return:

• Contact Customer Service: Please email our customer support team at support@retrolifeplayer.com with your order number and reason for return. If possible, please attach any relevant images or videos. Our customer service representative will get back to you shortly with a return shipping label.
• Pack Your Item: Please carefully repack the turntable and all accessories in the original packaging, ensuring that everything is securely enclosed.
• Affix the Return Label: Attach the return shipping label provided by our customer service team to the outside of the package.
• Ship Your Return: Contact your local shipping carrier to arrange a pickup for your return package. Please use the provided return shipping label.
• Process Refund: Once we receive your return at our US warehouse, we'll process it as quickly as possible. Your refund will be issued once the item has been inspected.

We aim to process refunds as quickly as possible. Once we've received and inspected your returned item at our US warehouse, it typically takes about 3-4 business days for the refund to be issued. You'll receive an email confirmation as soon as your refund has been processed.

Whether or not to put a mat on the turntable is a subjective matter and there is no definitive answer. It depends on several factors:

• Turntable material: If your turntable is made of metal, using a mat can provide some vibration isolation and protection. If your turntable is made of acrylic or other materials, a mat may not be necessary.
• Record material: If your records are older or have surface scratches, using a mat can provide some protection.
• Mat material: Different mat materials have different effects on sound, with options such as wool and synthetic fibers.
• Personal preference: Ultimately, the choice depends on your personal preference. You can try listening with and without a mat to see which you prefer.

Replacement parts are available here. Please contact us if you need a part that is not listed.

We recommend cleaning your records before and after each play using a dry carbon fiber record brush like this.

The frequency of cleaning your turntable depends on its usage and the environment. Generally, once a month is sufficient. However, if you play records frequently or if the environment is dusty, you may need to clean it more often.

• Power Off: Before cleaning, always ensure the turntable is powered off and has come to a complete stop.
• Gather Supplies: Prepare a soft brush, lint-free cloth, lens tissue, isopropyl alcohol (or a dedicated record cleaning fluid), and a blower.
• Clean the Platter: Gently brush off any dust from the platter surface with a soft brush. Then, lightly dampen a lint-free cloth with isopropyl alcohol and gently wipe the surface, avoiding excessive pressure to prevent scratches.
• Clean the Tonearm and Cartridge: Gently brush away dust from the tonearm and cartridge using a soft brush, and then use lens tissue for a more delicate touch.
• Clean the Base and Motor: Use a soft brush or blower to remove dust from the base and motor.

• Avoid Water: Water can damage the turntable's electronic components.
• Avoid Harsh Chemicals: Only use isopropyl alcohol or a dedicated record cleaning fluid. Avoid other chemicals.
• Avoid Excessive Force: Excessive force can scratch the platter surface.
• Regularly Inspect the Belt: Regularly inspect the belt for signs of wear or looseness and replace it if necessary.

Your turntable should be placed on a stable, solid surface away from any vibration sources. Ideal placement includes:

• On a dedicated stand or shelf: This isolates the turntable from other audio components, reducing vibration.
• Away from speakers: Sound waves from speakers can cause vibrations that affect sound quality.
• Away from electronic devices: Electromagnetic interference from electronic devices can disrupt the turntable's signal.
• Away from heat sources and humidity: High temperatures can damage the turntable's electronic components, while humidity can affect record lifespan.

Yes, your turntable must be level. An uneven surface can affect the stylus tracking and cause sound distortion. Use a level to ensure your turntable is properly aligned.

• Use isolation pads: Placing isolation pads between the turntable and its stand can effectively absorb vibrations.
• Choose the right stand: Select a high-quality stand with good vibration isolation properties.
• Avoid placing the turntable upstairs: Foot traffic and furniture movement on upper floors can cause vibrations.

R517 Installation Instruction
R517 Installation Video

HQ-KZ018 Installation Instruction
HQ-KZ018 Installation Video

HQKZ008 Installation Instruction (Still updating.)
HQKZ008 Installation Video

SY101 Installation Instruction
SY101 Installation Video

UD006 Installation Instruction
UD006 Installation Video

R612 Pro Installation Instruction
R612 Pro Installation Video (Still updating.)

ICE1 Installation Instruction (Still updating.)
ICE1 Installation Video (Still updating.)

UD009 Installation Instruction
UD009 Installation Video

HQKZ-006 Installation Instruction
HQKZ-006 Installation Video

HQKZ-011 Installation Instruction (Still updating.)
HQKZ-011 Installation Video (Still updating.)

No, our turntable comes with a built-in phono preamp, so you can skip the extra step of purchasing and connecting a separate preamp.

If you can record your vinyl records at a reasonable level, then you don't need a preamp. However, if the recorded level is too low, then you'll need a preamp to boost the signal.

Yes, preamps can significantly impact sound quality. Different preamps employ varying circuit designs, component quality, and gain settings, all of which influence the tonal characteristics and overall listening experience.

• Tonal characteristics: Different preamps produce different tonal qualities. Some lean towards warm and rich sounds, while others offer a more clear and bright sound signature.
• Detail retrieval: High-quality preamps can preserve more musical detail, allowing you to hear a richer sound.
• Dynamic range: Preamps can influence the dynamic range of the sound, affecting the music's power and layering.
• Noise floor: The noise floor of a preamp directly impacts the background noise level, affecting the purity of the sound.

• LINE (line-level) input: This is a common input found on audio equipment, used to connect devices with higher output levels, such as CD players and digital audio players.
• PHONO (phono cartridge) input: This input is specifically designed for connecting turntables. Since the output signal from a phono cartridge is very weak, it requires special amplification circuitry, hence the phono input has specific gain and equalization characteristics.

Connect the RCA cables from your turntable to the PHONO input on your audio equipment. The PHONO input is specifically designed for turntables and has a built-in preamplifier to amplify the weak signal from the cartridge.

Our turntable has a built-in preamp. Simply join your turntable to your bluetooth home speakers by plugging the RCA input side of your cable into the turntable and the 3.5mm side of your cable into your speaker.

Under normal use, a turntable belt can last for over 1,000 hours of playtime before needing replacement.

All of our orders are covered by a 1-year warranty. If your belt is still under warranty, please contact our customer support team for assistance (Please attach your order number or a screenshot of your order purchase from Retrolifeplayer.com). For belts outside of the warranty period, you can purchase replacement belts directly from our website: replacement belts.

Wobble, sway, or speed-related issues are generally caused by a worn or old belt. NOTE: Needles and Belts are consumable items that will need to be replaced as part of the regular care and maintenance of the product.

• Remove the old belt: Gently remove the old belt from the motor shaft and turntable.
• Clean the installation area: Wipe the motor shaft and turntable with a soft cloth to remove any residual adhesive.
• Install the new belt: Place one end of the new belt onto the motor shaft and the other end onto the turntable. Pay attention to the direction of the belt; there is usually an arrow indicating the correct direction.
• Adjust the tension: Adjust the belt tension according to the user manual. Too loose or too tight tension will affect the turntable's speed and lifespan.
• Reset: Return the turntable to its normal position and power it on to test.

Video

Possible reasons:

• Belt stretch or wear: Over time, the belt can stretch and become less elastic, causing it to slip off.
• Improper installation: The belt may not be installed tightly enough.

Solutions:

• Check warranty: Your belt is covered by a 1-year warranty. If your purchase is within the warranty period, please contact our customer support with your order number, turntable model (or a photo), and your shipping address. We will replace the belt for free.
• Purchase a new belt: If your product is out of warranty, you can purchase a new belt here.

All our turntables come with a pre-installed cartridge. The cartridge translates the information contained in the record grooves into an electrical signal that can be amplified and played through speakers. The cartridge includes a removable stylus (i.e. needle) that contacts the record during play.

The lifespan of the stylus depends on a number of factors: the make/model of your cartridge, your VTF setting, the condition of your records, and how often you clean your stylus. Under normal conditions, the stylus will typically last 1000-2000 hours before needing to be replaced.

We recommend regularly cleaning your stylus using a carbon fiber stylus brush or a reputable gel pad cleaner like the Onzow Zerodust. Avoid using cleaning fluids, since these may damage the stylus over time.

What you'll need:

• New stylus: Purchase a replacement stylus that is compatible with your cartridge.
• Screwdriver: For securing the stylus.
• Magnifying glass: For detailed viewing of small components.
• Tweezers: For handling small parts.
• Cleaning fluid and a soft cloth: To clean the cartridge and stylus.

Steps to replace the stylus:

1. Power off: Always unplug the turntable before starting any maintenance.
2. Clean the cartridge: Gently clean the cartridge with a soft cloth dampened with cleaning fluid to remove dust and debris.
3. Remove the old stylus: The process of removing the old stylus varies depending on the cartridge model. Typically, this involves loosening a screw or screws and carefully lifting off the old stylus.
4. Install the new stylus: Install the new stylus according to the manufacturer's instructions. Pay close attention to the correct orientation and angle.
5. Adjust tracking force: Use a stylus force gauge to set the tracking force as recommended in your turntable's manual.
6. Align the cartridge: If your cartridge allows for azimuth and vertical tracking angle adjustments, align it accordingly.
7. Test: Play a record and listen for any improvement in sound quality.

You can learn how to change your cartridge here. (Video)

Turntable skips are a common issue that can be caused by several factors:

• Dirty records: Dust, fingerprints, and other contaminants on the record surface can interfere with the stylus and cause skipping.
• Stylus wear: Over time, the stylus can wear down, becoming less precise and unable to track the record grooves effectively.
• Incorrect tonearm balance: An improperly balanced tonearm can put too much or too little pressure on the stylus, leading to skipping.
• Warped records: Warping, often caused by moisture or heat, can distort the record surface and cause skipping.
• Speed fluctuations: Inconsistent turntable speed can also contribute to skipping.
• Improper cartridge setup: Incorrect tracking force or anti-skate settings can cause the stylus to lose contact with the groove.

Solutions:

• Clean your records: Use a record cleaning solution and a soft brush to remove dirt and debris from your records.
• Check the stylus: If the stylus is worn, replace it with a new one.
• Adjust the tonearm balance: Refer to your turntable's manual for instructions on adjusting the tonearm balance.
• Inspect your records: Check your records for scratches, warps, or other damage. Replace any damaged records.
• Check the turntable: Ensure that the turntable is level and that the platter spins at a consistent speed. If you find any issues, consult a technician.
• Adjust cartridge settings: Refer to your cartridge manufacturer's recommendations for tracking force and anti-skate settings.

• Step1:
  Unlock the tonearm, set the lift lever to the up position, then position the cartridge in the space between the tonearm rest and platter.
  Set the tonearm lift lever to the down position.
• Step2:
  Inset the counterweight onto the rear of the tonearm.
  Rotate the counterweight to make the tonearm balanced.
• Step3:
  Set the tonearm lift lever to the up position. Return the tonearm to its rest and lock it.
  Keep the counterweight still, just rotate the dial until “0” is at the top.
  Rotate the counterweight 1 and 3/4ths times for the recommended 3.5 grams.

In the meantime, you can refer to Retrolife's installation video on Youtube.

Check connections:

• Reconnect all audio cables: Ensure all connections are secure.
• Try replacing the audio cables: A faulty cable might be the culprit.
• Verify input selection: Make sure the correct input is selected on your amplifier or receiver.

Adjust volume:

• Increase volume levels: Turn up the volume on your turntable, amplifier, and speakers.
• Adjust equalizer: Experiment with the equalizer settings to boost low or high frequencies.

Inspect the stylus:

• Check for wear: A worn-out stylus can significantly reduce sound output.
• Adjust tracking force: Ensure the tracking force is set to the manufacturer's recommended value.

Verify cartridge and phono preamp compatibility:

• Matching types: Ensure the cartridge type (MM or MC) matches the phono preamp.
• Adjust gain: Adjust the phono preamp's gain control if necessary.

Inspect the speaker system:

• Check connections: Verify that the speakers are connected correctly and securely.
• Test speakers: Try using different speakers to isolate the issue.

Seek professional help:

• Contact Retrolife support: If the problem persists, contact Retrolife's technical support for further assistance.

There are a few common causes of turntable noise. Here are some steps you can take to troubleshoot and resolve the issue:

• Clean the record: Dust and dirt on the record can cause noise. Use a carbon fiber brush or a record cleaning solution to clean the record thoroughly.
• Check the stylus: A dirty or damaged stylus can also cause noise. Inspect the stylus for any visible damage or debris. If necessary, clean the stylus with a stylus cleaning fluid.
• Eliminate external interference: Electronic devices and cables can sometimes interfere with the turntable's signal. Try moving these devices away from the turntable or using shielded cables to reduce interference.
  If you have followed these steps and the noise persists, it may be a sign of a more serious issue with your turntable. Contact us for further assistance.

It depends on the model of your turntable.

Turntables that require external speakers: HQKZ-006, ICE1, HQKZ-011, UD009. These models do not have built-in speakers and need to be connected to your existing audio system via RCA cables or Bluetooth.

Turntable and speaker sets: SY101, UD006, R612 Pro. These sets include both a turntable and matching speakers, so you simply need to connect them together.

Models with built-in speakers and external connectivity: R517, HQKZ008, HQ-KZ018. These models have built-in speakers but can also be connected to external speakers for better sound quality.

• Stylus: Ensure the stylus guard has been removed and that the stylus is securely attached to the cartridge.
• Tonearm: Make sure the tonearm is lowered correctly to reach the record.
• Connections: Check that all cables are securely connected and that the volume on your audio system is turned up.
• Stylus condition: Inspect the stylus for any visible damage.

• Make sure you are only using one phono preamp. If your turntable has a built-in phono preamp enabled, then do not connect to the PHONO input on your receiver or powered speakers. Passing the signal through two phono preamps will result in severe distortion. You can also disable the turntable's built-in preamp if you want to connect to the PHONO input on your receiver or speakers.
• Make sure that your speakers are not vibrating your turntable. If you are hearing distortion at higher volumes only, then it probably means speaker vibrations are getting back to your stylus.
• If you are only using one preamp and still get severe distortion, then your stylus might be damaged. Please send us a photo of your stylus and we will help out.

Excessive hum or buzz from a turntable is often caused by the following:

• Grounding issues: Poor grounding is one of the most common causes of hum. A faulty ground can introduce external interference, leading to signal distortion.
• Power line interference: Electromagnetic interference from other electronic devices near the power cords can cause hum.
• Tonearm problems: Loose or faulty connections in the tonearm wires or cartridge can generate hum.
• Turntable speed instability: Fluctuations in turntable speed can produce unstable signals and result in hum.
• Preamplifier issues: Excessive gain, mismatched input impedance, or faults in the preamplifier can cause hum.
• Environmental noise: Ambient noise from electronic devices like computers and phones can be picked up by the turntable, resulting in hum.

Solutions:

• Check grounding: Ensure that the turntable, preamplifier, and other audio components are properly grounded.
• Move away from interference sources: Keep the turntable away from electronic devices like computers and phones to reduce electromagnetic interference.
• Inspect cables: Check the tonearm wires and cartridge connections for tightness. Replace if necessary.
• Check turntable speed: Ensure the turntable speed is consistent.
• Adjust the preamplifier: Lower the gain on the preamplifier or check for any faults.
• Use a power conditioner: A power conditioner can effectively filter out noise from the power supply.
• Soundproof your listening room: If ambient noise is excessive, consider soundproofing your listening room.

Apart from grounding issues and power interference, there could be other reasons for the extra noise from your turntable:

Stylus issues:

• Severe wear: A worn-out stylus can affect sound clarity and cause noise.
• Suspension failure: Problems with the cartridge's suspension can cause the stylus to become unstable, leading to friction noise.
• Stylus contamination: Dust or dirt on the stylus can also cause noise.

Tonearm issues:

• Bearing wear: Worn tonearm bearings can cause vibration and noise.
• Cable aging: Aging or loose tonearm cables can produce noise.

Turntable issues:

• Bearing wear: Worn turntable bearings can cause instability and noise.
• Mat aging: An old or deformed turntable mat can cause resonance and noise.

Other component issues:

• Motor malfunction: A faulty motor can cause unstable speed and noise.
• Chassis resonance: Resonance in the chassis can amplify noise.

Record issues:

• Scratches and dirt: Scratches or dirt on the record can cause skipping or noise.

Solutions:

• Inspect the stylus: Use a magnifying glass to check the stylus for wear, deformation, or dirt. Replace if damaged.
• Clean the cartridge: Use a specialized cartridge cleaning solution to clean the cartridge.
• Inspect the tonearm: Check the tonearm bearings for flexibility and the cables for tightness.
• Inspect the turntable: Check the turntable bearings and mat for any issues.
• Check the motor: Listen for any unusual noises from the motor.
• Check the chassis: Check the chassis for any loose parts or resonance.
• Clean the record: Use a specialized record cleaning solution and soft brush to clean the record surface and remove dust and dirt.

Devices can produce strange noises due to various internal issues, such as wear and tear, dirt buildup, or loose parts. Some common culprits include:

Contaminated motor or spindle: The motor or spindle can become dirty with dust or grease over time, leading to rough operation and noise.

Loose internal parts: Other components inside the device, like screws or bearings, may loosen or wear out, resulting in abnormal sounds.

Check the power cord:

• Visual inspection: Carefully examine the power cord for any signs of damage, such as cuts, breaks, or damaged insulation.
• Plug inspection: Ensure the power plug is firmly inserted into the outlet and that the outlet itself is not loose.
• Power test: Try plugging in another known working device into the same outlet to see if it works. This can help determine if the issue is with the outlet.
• Change the outlet: If the outlet is fine, try plugging the device into a different outlet to see if it powers on.
• Check the power cord connection: If the device has a detachable power cord, inspect the connection point between the cord and the device for looseness or corrosion.

The turntable's speed directly affects the playback speed of your records. If the speed is inaccurate, it will cause the sound to be too fast or too slow, affecting the listening experience. Common record speeds are 33 1/3 RPM, 45 RPM.

Our turntables are belt-driven, so if the speed is off, you'll need to adjust it manually. To fine-tune the speed, adjust the tension of the belt between the motor and the platter. Be gentle when adjusting the speed to avoid damaging the turntable.

Since our record player has a built-in amplifier, and it has two working modes (PHONO OUT/ LINE OUT),
The additional equipment that needs to be purchased is different in these two cases:
The RCA Jacks of this unit are shared as both the Phono output jacks and the Line output jacks. They are determined by the Phono/Line Switch.

• When used as a Line Output, the jacks output analog line-level signals and could be connected directly with a pair of active speakers or the appropriate input of your stereo system. In this case, you only need to buy a pair of active speakers.
• When used as a Phono Output, they should be connected to the phono pre-amp or the phono input of the stereo system. In this case, you need to buy a set of stereo system.

Yes, most turntables support different sizes of records, such as 12 inches, 10 inches and 7 inches. Please refer to the product manual for more information on supported record types.

• Switch is not turned on: Most turntables have a switch that controls the automatic stop function. Please double-check and ensure that this switch is in the on position.
• Belt is loose or slipping: A loose or slipping belt can affect the platter speed, which in turn affects the sensor's ability to detect the end of the record. You need to check if the belt tension is appropriate. Both excessive looseness and tightness can affect the automatic stop function.
• Sensor malfunction: The sensor on the turntable is responsible for detecting the end of the record. If the sensor is malfunctioning or obstructed, the automatic stop function will fail. Use a magnifying glass to carefully check if the sensor is clean and free of damage or obstruction.

Power-related issues:

• Outlet: Ensure the outlet is receiving power. Try plugging in another device to the same outlet to test it.
• Power cord: Check if the power cord is securely plugged in and if there are any visible damages or signs of wear.
• Power switch: Confirm that the turntable's power switch is turned on.
• Fuse: If your turntable has a fuse, check if it's blown.

Internal issues:

• Internal wiring: There might be an issue with the turntable's internal wiring that is preventing it from receiving power.
• Power adapter: If you're using an external power adapter, check if it's damaged or if it's outputting a stable voltage.

A clicking noise from your turntable motor is typically caused by one of the following:

• Motor wear: Over time, internal motor components like bearings can wear out or the coils can short circuit, causing the clicking noise.
• Insufficient lubrication: Lack of lubrication in the motor can increase friction and result in a clicking sound.
• Unstable power supply: Fluctuations or instability in the power supply can affect motor operation and cause noise.
• Foreign objects: Dust, hair, or other debris can get inside the motor and cause parts to jam, resulting in a clicking sound.
• Loose connections: Loose or faulty connections in the motor wiring can also cause noise.

Solutions:

• Professional repair: Internal motor issues require a professional technician to disassemble and repair the motor.
• Motor replacement: If the motor is severely damaged, it needs to be replaced. If your turntable is still under warranty, please contact us with your order number (or a screenshot of your order), turntable model (or a photo of your turntable), and shipping address. We will send you a new motor. If it's out of warranty, please contact us to purchase a replacement.
• Check power supply: Ensure a stable power supply and replace the power cord if necessary.
• Clean the motor: If there is visible dust on the exterior of the motor, gently clean it with a soft brush but do not attempt to disassemble the motor.
• Check connections: Ensure that all motor connections are secure.

Generally, a turntable's box will include a cover.

HQKZ-011 has an internal anti-skate that's preset at the factory. HQKZ-011 features adjustable anti-skate.

Yes, all our turntables are equipped with an auto-stop function. You can find the auto-stop switch on your turntable. It usually has an "ON" and "OFF" position. Set the switch to "ON" to enable the auto-stop function. When you play a record, the tonearm moves from the outer edge to the inner edge of the record. When the tonearm reaches the end of the record, the auto-stop mechanism detects this and automatically lifts the tonearm, stopping the platter. This prevents the stylus from continuing to rub against the record, protecting both the record and the stylus.

Yes, our R612 Pro model supports three speeds: 33RPM, 45RPM, and 78RPM. Other models support two speeds (33 & 45RPM).

Our turntables are internally grounded via the left RCA channel, so no ground wire is needed (even if your amp has a place to connect one). Occasionally we see equipment, especially vintage receivers, that do not work well with internally grounded turntables. For these cases, we have an external ground breakout available.

Use the ground wire to connect your record player to your speakers, or use the ground wire to connect your record player to your stereo system.

Our R612 Pro model has a headphone jack, allowing you to plug in your headphones directly.

If your turntable doesn't have a headphone jack, you can use the following methods:

• Headphone amplifier: Connect your turntable's RCA output to a headphone amplifier, then connect your headphones to the amplifier.
• Powered speakers: Connect your turntable to powered speakers, which often have a headphone output.
• Sound card: Connect your turntable to a computer sound card, then connect your headphones to the sound card.
• Preamplifier: If you have a home theater system, connect your turntable to a preamplifier, then connect your headphones to the preamplifier.

• If your computer has a standard mic input, then you can connect your turntable (with preamp) directly to this input and use the software of your choice to record your music (we recommend Audacity as a simple and free solution).
• If your computer doesn't have a mic input, then you can use a phono preamp with a USB output connect to your computer.