Payment & Tax
1. Payment Method
We accept Apple Pay, Google Pay, Visa, MasterCard, American Express, Discover Card, and PayPal.
2. Pricing & Currency Conversion
All prices listed on the website can change as you choose the currency. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged. The amount taken from the original funding source is returned in full when refunded by the seller.
Please note that we cannot be held responsible for any discrepancies caused by exchange rate fluctuations. In order to determine an estimated exchange rate for your currency, we recommend using online currency converter.
3. Sales Tax & Duties
Our site follows US state sales tax regulations and charges customers the applicable sales tax charges based on their state. Sales tax rates and regulations vary by state, and we automatically calculate and charge the appropriate sales tax when purchasing goods or services based on the state information provided by the customer. We also have obligations related to tax filing and payment of applicable sales taxes to ensure compliance with US tax law requirements. Please note that specific regulations and tax rates regarding sales tax may change at any time, and we will strive to track and update them in time to comply with the latest tax requirements in order to provide accurate and compliant sales tax services.
Product taxation varies based on the tax policies of each state. The following is general information on taxation and the percentages at which states collect taxes:
4. Payment Safty
The payment is completed through your bank card, so no card information is ever saved at Retrolife and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party-payment processors.
We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. Retrolife does NOT keep credit card information on record.
5. Shipping and Verification
Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (street number and name, city, state, and zip code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.