Every Retrolife product we sell is designed to meet and exceed your expectations. We are dedicated to providing excellent quality. Select all products purchased on our website that are warranted for one year from the date of purchase. ( * Our 1-year warranty service is limited to all purchases made directly from Retrolifeplayer.com. For purchases not made directly from Retrolifeplayer.com, please contact the retailer you purchased from.)

Before determining that your product is indeed malfunctioning, please consult your user manual for proper usage. If you have product questions outside the manual instructions, it is best to contact our Consumer Support Team for assistance.

If you find your unit to be malfunctioning, your warranty covers defects in materials and workmanship for a period of 1-YEAR (for qualified products) from the date of purchase on our website. If a defect exists, we will:

1. Troubleshoot and provide replacement parts as deemed necessary.
2. Exchange the product with a functional equivalent.

Limited Warranty Terms and Conditions

Terms of this limited warranty shall be null and void and Armer shall have no liability if the defect reported is the result of the product being used within an application or environment other than its intended use, has been subjected to misuse, abuse, accidental damage, or has been exposed to adverse environmental conditions. This includes, but is not limited to damage resulting in a defect caused by dropping or mishandling, incorrect line voltages, power surges, improper wiring, improperly rated fuses or circuit breakers, insufficient ventilation or acts of god. Additionally, any product whose serial number has been altered or removed is not covered by this warranty.

If you have any questions, please chat online or email support@retrolifeplayer.com.