Contact us
Contact Retrolife
Need help with your order, record player, setup, return, or another question? Fill out the form below and our support team will get back to you.
How Can We Help?
Please select the option that best matches your request and provide as much detail as possible. If you're contacting us about a product or order, including your model and order number will help us assist you faster.
What Happens Next?
Tell Us What You Need
Submit the form with your question, order details, and product information.
Our Team Reviews Your Request
We'll review your message and any information you've provided.
Get Support
Our support team will reply with the next steps, troubleshooting guidance, or other assistance.
We aim to respond to customer support requests within 12 business hours.
Frequently Asked Questions
How can I contact Retrolife customer support?
You can contact our support team by submitting the form above or emailing support@retrolifeplayer.com.
What information should I include in my request?
For product questions, include your model and a description of your question or issue. For order-related requests, include your order number whenever possible.
I need help with my record player. What should I include?
Please describe what is happening, when the issue started, and any troubleshooting steps you have already tried. Photos or videos may also help us identify the issue.
Customer Support
For direct assistance, email support@retrolifeplayer.com.