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Payment & Pricing

      1. PAYMENT OPTIONS

We accept all major credit cards (Visa, MasterCard, American Express, Discover Card) as well as PayPal payments.

 

  1. PRICING & CURRENCY CONVERSION

All prices listed on the website can change as you choose the currency. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged. The amount taken from the original funding source is returned in full when refunded by the seller. 

Please note that we cannot be held responsible for any discrepancies caused by exchange rate fluctuations. In order to determine an estimated exchange rate for your currency, we recommend using online currency converter.

 

  1. TAXES AND DUTIES

Kindly noted that taxes and duties are not included in the price of good you purchase from our website. Buyers should be responsible for any taxes and duties in order to receive the package.

These fees are not collected by Retrolife, so we cannot advise the amount, and it cannot be refunded, either.

Please contact your local Customs Authority for more information.

 

  1. PAYMENT SAFETY

The payment is completed through your bank card, so no card information is ever saved at Retrolife and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party-payment processors.

We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. Retrolife does NOT keep credit card information on record. 

 

  1. SHIPPING AND VERIFICATION

Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (street number and name, city, state, and zip code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.